Way to go American Airlines plus all the other lines that followed in suit, way to leave 100,000 people stranded, and way to cancel 2000 flights. No matter how much these airlines try to “push customers away” they will be returning very soon.
That is the problem with the airline industry. For such a vital part of today’s global market, it seems like the airlines are creating a monopoly. What?… are people going to take a train instead or maybe they’ll find the local Greyhound station. Nope… that will never happen. So why should we expect airlines to act like they care about their customers?
For those that are like “WHAT??,” over the past couple of days American Airlines canceled around 1500 flights to check for safety issues. Sure it is bound to happen sometime, but the problem is that AA essentially put off expecting any airplane. So with no announcement, they basically cut off tons of their flights. You can read the full detailed story on CNN.
Now if this just happened to AA, then there wouldn’t be a huge problem. People could just switch to a different airline… so you would think. Apparently other airlines now want to protect their passengers and make sure many of their aircrafts are still safe, or, in other words, “we are behind too, so we will used AA as our whipping boy.”
So where are people to turn? Again, are you going to take the train across the country? Most likely not. This isn’t the 1800′s. Are you going to find a Greyhound bus schedule? Signs point to no. This isn’t the 70′s. We will all continue to travel by air. Not because we like being treated like trash, but because there are no other options. It is a horrible business model, but can you blame them? Where else would we turn to?
Now if I could only find my personal body transmitter…